Exploring GPT-based solutions to streamline onboarding operations and improve scalability in the long term.
Project Type: Product/Feature Development
Role: UX Researcher
Industry: Tech, AI, Non-profit
Developed a conversational interface to help automate business processes in the CX sphere and thereby reduce customer support efforts.
Project Type: Complete Design Cycle
Role: UX Researcher
Industry: Security, CX, Conversational Design
Usability Testing of Savi website with a focus on improving user experience through interviews and qualitative and quantitative research analysis.
Project Type: Usability Testing
Role: UX Researcher
Industry: Research, Non-profit
Planned a market strategy to launch a SquareD product in the smart home automation business through a specific market segment of Electrical Contractors.
Project Type: Complete Design Cycle, Marketing/Branding
Role: UX Designer
Industry: Home Automation, B2B
Enhancing the experience of watching an NBA game with a focus on accessibility and use of 5G technology and spatial audio.
Project Type: Complete Design Cycle, Research Validation
Role: UX Researcher
Industry: Sports, Fan Engagement
Redesigned the inventory management system of the department to promote automation through an IoT based system using LoadSensors and Argon module.
Project Type: Complete Design Cycle, Product Development
Role: Product Designer
Industry: Logistics, IoT, Manufacturing